Beauty & Health
A rebrand and WhatsApp booking flow for a clinic moving upmarket.
- Client
- [Nama Client Klinik]
- Industry
- Beauty & Health
- Services
- Strategy & Brand, KOL & PR, Web & WhatsApp CRM
- Year
- 2026
[Case study video / photo]
Challenge
The old brand looked generic and many prospect chats went unanswered.
Approach
- 01Premium positioning and a new visual identity
- 02A beauty KOL campaign built on honest reviews
- 03A booking pipeline in WhatsApp CRM with automatic follow-ups
Results
[+X%]Monthly bookings
[X menit]Chat response time
[X]KOL posts published
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